Shipping and Returns
Shipping: Currently, we only ship in India.
- The total shipping charges will be calculated at checkout based on the final weight and volume of the package to be delivered.
- Orders are usually delivered within 5-7 business days. If we anticipate a significant delay in the shipment of your order, we will contact you via email or telephone.
- Once your order is shipped, the Airway Bill number (AWB no.) and courier partner name is sent to you via email. Please visit the courier partner website (Delhivery/Bluedart) and enter the AWB no. shared with you in the relevant form to track the current location of your shipment and expected date of delivery.
Cancellation: If you wish to cancel your order, write to us within 24 hours of placing the order at hello@irikaliving.com
Return/ Exchange : Your purchase is eligible for return or exchange only if an incorrect product has been delivered to you i.e. the product does not match the item in the order confirmation email or if the product you receive has a genuine manufacturing defect. In these cases, please get in touch with us within 24 hours and send a photo of the problem to hello@irikaliving.com
Our products are handmade using natural wood. Due to this, variations in form, grains, textures, color, and finish are normal and can not be viewed as a defect. Given the nature of our products, we reserve sole discretion to provide resolution as we deem fit.
All our products are crafted especially for you, we do not offer any refunds.